Cookies & Privacy Policy

Data Protection Privacy  & Cookies Policy of www.creteroyal.com

This Website collects some Personal Data and Browser Cookies from its Users. This Privacy Policy sets out how we obtain, store and use your personal information when you use or interact with our website or where we otherwise obtain or collect your personal information. Please read this Privacy Policy carefully. We recommend that you print off a copy of this Privacy Policy and any future versions in force from time to time for your records.

Owner and Data Controller:

Royal Car Rentals LTD
Administrator: Parschos Tzorvas
TAX I.D. : 095707421
Royal Crete Rent a Car and Rent a Bike
Central Office: Heraklion Hersonissos & Stalis
Tel.: + 30 28970 33774
Email : info@creteroyal.com

Types of Data collected:

When placing an order or a request on our website we ask for your name, address, telephone number, e-mail address and other personal information. This helps us to process your application or reservation, to contact you if we have any problems with your request or to send you an voucher confirmation or receipt for your purchase.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Users are welcome to see the information held about them at any time and to make the necessary amendments to keep the information up to date.

How we secure your personal information:

If any security is needed to protect information we use the  appropriate technical and organizational measures such as storing your personal information on secure servers,  encrypting transfers of data to or from our servers, encrypting payments on our site through Secure Sockets Layer (SSL)] and only granting access to your personal information where necessary.  If for any reason we need to  transfer your personal information outside of the European Economic Area we will ensure appropriate safeguards are in place.

Retention time:

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. We will maintain the personal information provided by our customers as part of our records to assist us to maintain and improve our business.

We retain your personal information  for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for Tax purposes) and any other legal basis we have for using your personal information e.g. your agreement, performance of a contract with you or our legitimate interests as a business.

The rights of Users:

Users may exercise certain rights regarding their Data processed by the Owner.

Your rights in relation to your personal information  to access your personal information and to be informed about its use :

•  to correct your personal information
•  to have your personal information deleted
•  to restrict the use of your personal information
•  to object to the use of your personal information
•  to complain to a supervisory authority
•  to withdraw your consent to the use of your personal information

Use of cookies:

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device.

We use cookies and similar information-gathering technologies such as Google analytics. For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience. http://www.google.com/analytics/learn/privacy.html. Cookies is a set of data that a website server stores on your computer. Cookies enable website to recognize your computer and to "remember" your entries as you move from page to page, or even when you visit the site from time to time using the same computer. Your browser or other software you install may permit you to restrict the use of persistent cookies or all cookies. If you would like to restrict the use of cookies you can control this in your Internet browser.

System logs and maintenance:

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.  We collect your IP address when you visit our site. This only identifies your ISP (Internet Service Provider) and does not contain any information about you as an individual. We use this information to help us understand more about where our site traffic originates.